Computer repair
Computer repair in Genoa
Hardware and software repairs for laptops, desktops and Macs: power and charging, screens, keyboards, batteries, overheating, slow systems, viruses, motherboards. We are an independent workshop, not an authorised service centre of the brands we repair.
How it works
How it works
- 01
Tell us the problem
By phone, on WhatsApp with a photo, or at the workshop.
- 02
Bring or ship the device
Drop-off near Brignole station, or a courier you arrange at your expense.
- 03
Free diagnosis in 24–48 hours
This is the diagnosis time; the repair may take longer if parts are needed.
- 04
Price and timing
We tell you what's wrong, what it costs and when it will be ready.
- 05
You decide
If you say no, you pay nothing. The agreed price doesn't change at pick-up.
- 06
Repair and pick-up
With a 3-month warranty on our work.
Brands we repair
- HP
- Asus
- Acer
- Dell
- Lenovo
- Apple
- Microsoft Surface
- MSI
- Samsung
- Toshiba · Dynabook
- Sony VAIO
- Fujitsu · Fujitsu-Siemens
- Huawei
- Compaq
- Packard Bell
Contacts
Genova Informatica
Monday to Saturday, 9:30 am – 6 pm · Sunday closed
Viale Brigata Bisagno 6/1A, 16129 Genoa — near Genova Brignole station
Monday to Saturday, 9:30 am – 6 pm · Sunday closed
P.IVA 02836690996 · Italian website
Approfondimento
Le cose da sapere, nel dettaglio
English spoken. Genova Informatica has been repairing computers in Genoa for over 20 years. Our workshop is in Viale Brigata Bisagno 6/1a, a few minutes on foot from Brignole station.
Bring us your laptop, desktop or Mac and within 24 to 48 hours we will tell you what is wrong with it, free of charge. You only pay once you have accepted the quote.
What we repair
Screens
Cracked, flickering or completely black screens on laptops and MacBooks.
Power problems
Computers that will not turn on, charging faults, replacement power adapters.
Viruses and malware
Virus and ransomware removal, hijacked browsers, getting you back to a system you can trust.
Batteries
Batteries that no longer hold a charge, including swollen ones, which have to be removed safely.
Motherboards
Component-level repair wherever it is possible, instead of replacing the whole board.
Slow computers
SSD upgrades, more memory, a clean installation of Windows or macOS.
Keyboards
Liquid damage, keys that stick or no longer respond, full keyboard replacement.
Overheating
Loud fans, sudden shutdowns, internal cleaning and fresh thermal paste.
Moving to a new computer
Transferring your files, email and settings from the old machine to the new one.
Brands we work with
HP, Dell, Lenovo, Acer, Asus, MSI, Samsung, Toshiba, Sony, Fujitsu, Huawei, Microsoft Surface and Apple. If your brand is not on the list, ask us anyway — there is very little we do not open.
How it works
- Bring it in or ship it. The workshop is near Brignole station. If you are elsewhere, a courier can bring it to us.
- Free diagnosis within 24 to 48 hours. We find out what is actually wrong before quoting anything.
- You receive a quote. No obligation. If you decide not to go ahead, you pay nothing.
- We carry out the repair, with a three-month warranty.
- You collect it, or we ship it back to you.
Warranty and what it costs
Every repair carries a three-month warranty. The diagnosis is free and you always get a quote before any work begins, so there are no surprises on collection.
If a repair turns out not to be worth the money, we will tell you. On an older machine it is sometimes more sensible to move your data across to a new one, and we would rather say so than take on work that does not help you.
We can come to you
We offer on-site service in Genoa and in the Trebbia Valley: €70 for the first hour and €50 from the second hour onwards, VAT included, with the technician’s travel included in that price.
Anywhere else in Liguria and southern Piedmont we work by courier, with shipping at the customer’s expense in both directions, or you are welcome to come to the workshop yourself.
Talk to us
English spoken. Call, send a message on WhatsApp or write us an email — whichever you find easiest.
Phone: +39 010 8568421
Email: info@genovainformatica.it
Workshop: Viale Brigata Bisagno 6/1a, 16129 Genoa — a few minutes from Brignole station
Opening hours: Monday to Saturday, 9:30 to 18:00
Local workshop, wider reach
Computer repairs in Genoa, serving all of Liguria
Our workshop is in Genoa Brignole, at Viale Brigata Bisagno 6/1A. We accept devices from all of Liguria and nearby areas, approximately 30 km beyond the regional border. You do not have to live in Genoa to use our services.
For PC, laptop and Mac repairs, bring your computer to the workshop or send it by courier. Contact us before travelling or shipping so we can agree on the issue to check, delivery and return arrangements.
The customer pays outward and return shipping. For border towns or places not listed, confirm arrangements before shipping. Computer home visits remain available only in Genoa and Val Trebbia.
Explore some of the areas we serve (Italian)
All towns and delivery options (Italian)